Privacy Policy

Important: On the Couch with Fols! owns the website, www.folakomolafe.com. by using the On the Couch with Fols! services on this website (as defined below), you give your consent that all personal data that you submit may be processed by On the Couch with Fols! in the manner and for the purposes described in the following privacy policy.

If you do not agree to this terms and conditions set forth herein do not use the On the Couch with Fols! on-line service.

At folakomolafe.com (“On the Couch with Fols!”), we recognise that privacy is important. This Policy applies to all of the services and products offered by On the Couch with Fols! or its subsidiaries or affiliated organisations (collectively, On the Couch with Fols!’s “Services”) and covers how personal and other information that On the Couch with Fols! collects and receives, including information related to use of the Services, is treated.

If you have any questions about this Policy, please feel free to contact us at: hello@folakomolafe.com

Information we collect and how we use it

On the Couch with Fols! will not share, sell, auction off or give away your personal information to any third-party or other organisation without first obtaining your prior written consent.

In order to provide our Services, we may collect the following types of information:

Information you provide – When you sign up for Services, we ask you for contact information. In certain situations, we may also request credit card or other payment account information that we maintain in encrypted form on industry secure servers. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we will use third party software to fix them.

Personal information – We process your personal information only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. Some of these purposes may include

  • to inform you of new services we will be providing,
  • to send you requested service/product information
  • promotional material, for events
  • research surveys  to help us improve our Services and to help resolve any problems.

Document information – you use the Services, our servers automatically record information in relation to

  • details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information that you provide by filling in forms on our website, such as when you register for information
  • Information provided to us when you communicate with us for any reason.

Cookies – ‘Cookies’ are used to provide aggregated statistics on visitors to our websites and their browsing behaviour. This enables us to order the site to make your journey easier, and if necessary make improvements. The data is aggregated and anonymised, which means we cannot identify you as an individual.

We use Google Analytics to carry out analytical functions on our site. You can view their privacy policy here.

By using the website, www.folakomolafe.com you agree that we can place these types of cookies on your device.

User communications – When you send email or other communication to On the Couch with Fols!, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Third Party Links – Links to other sites may be provided by On the Couch with Fols! as a convenience to our customers. On the Couch with Fols! is not responsible for the privacy practices of other sites. This privacy statement applies solely to information collected by us.

Maintenance – On the Couch with Fols! uses the information that you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the Site as well as to track user-generated content and Users to the extent necessary to comply as a service provider with the Digital Millennium Copyright Act.

eMail – We may use your email address, without further consent, for administrative communications such as notifying you of major Site updates, for customer service purposes, to address copyright infringement or defamation issues, or to contact you regarding any content that you have posted to or downloaded from the Site.

Analysis – On the Couch with Fols! uses all of the information that we collect to understand the usage trends and preferences of our users, to improve the way the Site works and looks, and to create new features and functionality.

Choices for personal information

When you sign up for Services we ask you to provide personal and contact information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information (i.e. medical or health conditions, racial or ethnic origin, political affiliation) for purposes other than those described in this Policy and/or in relevant agreements, unless we have obtained your prior consent.

You can decline to submit personal information, in which case On the Couch with Fols! may not be able to provide you with Services.

Information sharing

On the Couch with Fols! only shares personal information with other companies or individuals in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated organisations or other trusted organisations or persons for the purpose of processing personal information on our behalf.
  • We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable agreements and/or their terms, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of On the Couch with Fols!, its users or the public as required or permitted by law. If On the Couch with Fols! becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transfer red and becomes subject to a different privacy policy. Please contact us at the above address for any additional questions about the management or use of personal data.

 

Information security

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data.

We strive to maintain the reliability, accuracy, completeness and currency of personal information that we collect and to protect the privacy and security of our customers. We keep your personal information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

We limit access to personal information about you to employees, contractors and agents who we believe reasonably need to come into contact with that information. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

We have physical, electronic, and procedural security measures and safeguards to protect personal information. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection.

Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration, or destruction of data, we try to prevent such unfortunate occurrences.

Please contact us at the above address for any additional questions about our information security or the protection of personal data.

Data integrity, accessing and updating personal information

On the Couch with Fols! processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service agreements. We review our data collection, storage, and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our Services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Upon receipt of your written request and enough information to permit us to identify your personal information, we will disclose to you the information we hold about you. We will also correct, amend or delete any personal information that is inaccurate and notify any third party recipients of the necessary changes.

We do not charge for complying with a correction request, however, for all other requests, we may charge a small fee to cover its costs. Requests to delete personal information are subject to any applicable legal and ethical reporting or document retention obligations imposed on On the Couch with Fols!.

We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required.

Please contact us at the above address for any additional questions or to access and update personal information.

Enforcement

On the Couch with Fols! regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or our treatment of personal information by contacting us as provided above. When we receive formal written complaints it is On the Couch with Fols! ‘s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal information that cannot be resolved between On the Couch with Fols! and an individual.

EEA Principles

In applying this Policy with respect to collection of information from individuals located in the European Economic Area, processed on our servers we endeavour to comply with the following principles:

NOTICE. We inform them about the purposes for which we collect and use their Personal Information, the types of non-agent third parties to which On the Couch with Fols! may disclose that information, and the choices and means, if any, On the Couch with Fols! offers individuals for limiting the use and disclosure of their personal information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide personal information to On the Couch with Fols! or as soon as practicable thereafter, and in any event before On the Couch with Fols! uses the information for a purpose other than that for which it was originally collected.

CHOICE. On the Couch with Fols! will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For sensitive personal information, On the Couch with Fols! will give individuals the opportunity to affirmatively and explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. On the Couch with Fols! will provide individuals with commercially reasonable mechanisms to exercise their choices.

ONWARD TRANSFERS TO AGENTS. On the Couch with Fols! will obtain assurances from its agents that they will safeguard personal information through measures consistent with this Privacy Policy. Where On the Couch with Fols! has knowledge that an agent is using or disclosing personal information in a manner contrary to this Privacy Policy, On the Couch with Fols! take commercially reasonable steps to prevent or stop the unauthorized use or disclosure.

SECURITY. On the Couch with Fols! offers no less than industry standard level of data security and will take commercially reasonable steps to protect Personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

DATA INTEGRITY. On the Couch with Fols! will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. On the Couch with Fols! will take commercially reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current to the extent appropriate for its intended use.

ACCESS. Upon request, On the Couch with Fols! will grant individuals commercially reasonable access to personal information that it holds about them. In addition, On the Couch with Fols! will take commercially reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.

Changes to this Privacy Policy

On the Couch with Fols! may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Questions: If you have any questions about this Privacy Policy or concerns about the way we process your personal information, please contact us at hello@folakomolafe.com